Hi Bruna,
Thank you for taking the time to leave a product review, we are glad to hear that the Finacea treatment has been beneficial for your condition.
We would normally expect you to notice an improvement in your condition within 3 months of using the Rozex 0.75% gel and we appreciate that finding the right treatment for your specific skin can be challenging.
I have escalated your feedback to our clinical lead for further support and we have reached out to you directly. We look forward to hearing back from you.
“The cream was ineffective it actually increased the level of redness and small spots on my face. The cream also dried out my skin too. I would not recommend this cream at all.”
Hello Sonia,
Thank you for taking the time to leave a review; I am sorry to hear that this recent treatment has not been as effective for you.
I can see that your order was dispatched on Friday 28th May using the Royal Mail standard service and arrived within the estimated timescale.
Your feedback has been escalated to our clinical team for further guidance; they advised that the symptoms described are listed as common side effects for Rozex 0.75% gel and we would expect this treatment to take several weeks to be fully effective for you.
We have reached out to you directly and we look forward to hearing from you.
