Hi Yolanda,
Thank you for bringing this to our attention; I am sorry to hear that you have not received your parcel yet.
I can see that your order was placed on Tuesday 14th September and was promptly dispatched on Thursday 18th November using the Royal Mail Standard Tracked service.
The courier tracking history indicates that your order was being returned to sender as the address provided was outside of the UK.
I can confirm that your order has now been returned to us.
We have contacted you directly to provide further support and look forward to hearing from you.
Hi Jodie,
Thank you for bringing this to our attention; we are sorry to hear that Metronidazole 400mg Tablets has not been an effective treatment for your condition.
Please be reassured as a regulated UK pharmacy, we use the same medication suppliers as the main high-street pharmaceutical chains and all our medication is brand new when dispatched.
I have escalated your feedback to our clinical team for further guidance and we have reached out to you directly.
We look forward to hearing from you.
“Can always rely n this pharmacy…..especially as so difficult to get an appointment at my docs. So absolutely brilliant….and arrives through the letter box. So as someone with mobility issues…I love it! Thank you all especially at this covid time x”
