Hi Ajaz,
Thank you for sharing your feedback; we are always looking for the opportunity to improve our service and product range.
I can see that your order was dispatched on Tuesday 19th October and was promptly delivered on Thursday 21st October.
While we have not had similar reports regarding the packaging, we appreciate your feedback and are happy to raise this with the manufacturer to take into consideration for future product development.
To set your expectation we are unable to change or request a specific packaging, this decision is finalised by the manufacturer.
We have reached out to you directly and look forward to hearing from you.