Hi Samson,
Thank you for getting in touch.
I am sorry to hear that your parcel has not arrived and I am keen to help, especially as this is the first we have heard of this.
From reviewing your account I can see that your parcel was dispatched on the 31/01/25 and we would have expected this to arrive with you the next working day.
Our support team has therefore reached out to you directly to provide further support and help in finding a suitable resolution.
Hi Peter,
Thank you for taking the time to provide your feedback.
I am sorry to hear that you have not found this medication to be an effective treatment for you on this occasion.
Our support team have contacted you to find out a little more about your experience with this treatment, to enable our clinical team to directly provide you with some personalised advice.
