Hi Alan
I am sorry to see that your experience with us has not lived up to your expectations and want to understand more so that I can help.
After reviewing your recent order with us, I can see that your order was reviewed by a pharmacist approved and dispatched the next working day following your order being placed.
The item was then delivered using your chosen courier service the next working day from the order being placed and the item was delivered successfully.
I would be grateful if you could let me know how we could have improved, so that I can try to ensure we live up to your expectations for any future orders and look forward to hearing from you.
“This cream is fantastic to treat my skin problem - Eczema. I applied the cream on the affected area, twice a day, 3rd day the eczema all clear. This is the most effective cream that I have used. I highly recommend it.”