Hi Hilary,
Thank you for bringing this to my attention.
Firstly I am very sorry to hear that your experience with using Betnovate has not been as initially hoped.
Normally this is a very successful and popular product, having been rated 4.9 / 5 stars by our patients.
As an online pharmacy we will only source medication from responsible and reputable suppliers, often the same as the traditional high street pharmacies, that is new and safely sealed by the manufacturer.
Betnovate is a topical steroid treatment that is used to treat inflammatory skin disorders, such as eczema. Its active ingredient is betamethasone valerate, a potent corticosteroid, and it should only be used when weaker topical steroids have been ineffective. Betnovate is easy to apply and is absorbed quickly into the affected area. It is used to control outbreaks of skin redness and inflammation rather than as a long-term preventative measure. Betnovate is available in 30g and 100g sizes in cream and ointment forms.
Both Betnovate Cream and Betnovate Ointment are applied in much the same way.
Wash your hands, and apply Betnovate thinly and carefully to the affected area(s). This should be done one to two times per day (the dose can be decreased once symptoms begin to improve).
Given the nature of your comments, our customer support team have contacted you to help ensure we resolve this with you.
“I've always suffered with psoriasis that seems to flare up after bad sleep and or stress. This ointment not only reduces flare ups but if I use it on areas that can be bad beforehand it's a great preventative!! My skin is 100% clear and has been for the last few years using this. I went away and forgot the cream and yep it was back, but under control once home within a week. If you have tried weaker stuff or nothing at all, give this a shot, a little goes a loooong way.”
“Betnovate is so good for people with dried skin conditions and ezcema. I have endured it off and on for years and have been prescribed this steroid cream by my GP in the past. Knowing it works very effectively, without side effects, I feel there is no need for me to take up more time with my GP, which is why I find getting it from Independent Pharmacy so beneficial. Thank-you for all you do to help people. Stuart Montgomery.”
