“The overall experience was smooth my request was reviewed by a pharmacist and once they were satisfied my medication was dispatched in a timely manner.
Thank you”
“This nasal spray is a life saver for me. As a sufferer of rhinitis ( general allergies all year round ) I literally have my life back. A couple of sprays every morning ensures I make it through the day without sneezing, becoming blocked up and having normal energy levels.”
Hi Melissa,
Thank you for your recent feedback, I am sorry to hear that you are yet to receive your item and that this is the first we have heard.
All of our delivery services are provided by trusted nationwide services which offer tracking on all orders for security and convenience. Given the nature of the products that we provide, we understandably want to ensure deliveries are sent using reputable couriers, that offer tracked and insured services so that your medication is received in the condition intended, to the right patient.
The benefits of this allow us to email you as soon as your item has been collected by the courier with a tracking number which you can use to follow the progress of your parcel on its way to you.
After checking your order details I can see that your order was received, processed and collected by the courier on the same working day, Monday 6th November 2023, the courier tracking history indicates that your item was successfully delivered and signed for on Tuesday 7th November 2023 to your nominated delivery address with photographic proof of delivery available.
Should this not be the case please do contact our support team directly and we will be more than happy to help work towards a satisfactory solution with you.
