Hi Richard
I am sorry to hear that you have not found the treatment to be effective for you on this occasion.
Our support team have contacted you to find out a little more about your experience with this treatment, to enable our clinical team to directly provide you with some personalised advice.
“To be perfectly honest, I’m disappointed in the shrinkflation I have witnessed in the last two orders. It now costs double for the equivalent number of tablets.”
Hi Christopher
Thank you for your review, we love to hear from all of our patients as this helps us understand how we can improve our service and make each experience with us better.
We want to give patients access to affordable, safe and effective treatment for their symptoms. This means that we regularly review all of our prices to ensure that we are competitive within the market place, whilst being able to offer same working day dispatch, secure fast delivery and good customer service.
I can see that you have been with us for a number of years and regularly have ordered a 3 month course of treatment, the price of which has remained consistent for the 5 years that you have been with us.
However your most recent two orders are for a more intensive course of treatment which is different to your previous orders. As these products differ, this would explain the slight difference in price.
Our support team have contacted you directly to make sure that you are happy with the effects of the tablets, and that you have selected the right course of treatment for your symptoms.