Hi Kyran,
Thank you for providing us with your feedback on this product.
As a fully regulated Pharmacy, we understand that products can offer different results to patients on an individual basis and we are sorry to hear this particular treatment has not given you the results you anticipated.
We are here to help you though, and we are keen to understand more about your specific experiences with this product, which will enable us to offer you bespoke guidance and advice. Where appropriate we may be able to offer alternate treatments or signpost you to additional sources of support.
We have sent a message to the email account you have registered with us, which will set out what we need to know to advise you further.
We look forward to helping you.
