Hi Giedrius,
I am sorry to see that your experience with us has not lived up to your expectations and want to understand more so that I can help.
Upon checking your order details I can see that your order was placed on the 26th of November.
I am pleased to see it was approved and dispatched to the courier the next working day, which was then delivered well within the timescales of the delivery service which you selected at the checkout.
So that we can improve the service we offer, I would be grateful if you could let me know how we could have improved, so that I can try to ensure we live up to your expectations for any future orders.
Our support team have contacted you directly to find out more
Hi Anthony,
I am sorry to hear that your treatment has not been as effective as you required and want to help you find a solution.
As a fully regulated online pharmacy, we only source medication from responsible and reputable suppliers, often the same as the traditional high street pharmacies. This allows us to provide a variety of treatment that will suit all of our patients' needs.
We do want to help you find the right treatment for you, and our support team have contacted you directly to provide a personalised recommendation