Hi Joana
I am sorry to hear that you have not found this treatment to be effective on this occasion.
We do only want to provide you with medicine that helps you to feel better, and wanted to apologise that this has not happened.
After reviewing your constulation information our prescribers approved this medicine as being clinically appropraite for your reported symptoms.
We do want to help make sure you get the treatment that you require to help you recover and as a result our support team have contacted you to find out a little more about your experience with this treatment, to enable our clinical team to directly provide you with some personalised advice.
“These are the only antibiotics that help when I get a bout of cystitis. After day one of the three day course I have a noticeable improvement with pain.”
“Got these through the Independent Pharmacy during Christmas break when I couldn’t get access to a GP for an infection which had reoccurred. Good product and valuable service.”
