Hi Paul,
Thank you for taking the time to provide your feedback.
The product that you have purchased is a generic medication that is manufactured by a variety of different companies but it is important to note that the active ingredient within the medication remains identical.
As a fully regulated online pharmacy, we will only source medication from responsible and reputable suppliers, the same as the traditional high street pharmacies, many of which will also stock a variety of generic medications from a range of brands.
Where possible we do provide the item pictured on our website however on the product page of our website we will advise: The brand supplied may vary. Please contact us if you require specific brands. The reason for this is because we may occasionally substitute a generic or unbranded product depending on stock availability from our wholesalers, at the time.
However I do understand that you may wish to have a specific brand provided that you have used successfully previously and our support team has reached out to you directly to provide further support and to assist you in updating your brand preferences.
