Hi Barbara,
Thank you for your recent review; we always welcome the opportunity to receive feedback regarding our products as it allows us to ensure that the treatments and service we are providing is best suited to our customer's individual needs.
Firstly I would like to reassure you that as an online pharmacy we only source medication from responsible and reputable suppliers, often the same as the traditional high street pharmacies.
I am sorry to hear that you have not found this treatment to manage your pain as this is one of the more popular pain relief medications with our patients and is know to provide effective short-term relief for conditions such as headaches/migraines, backache, toothaches.
Veganin is used to treat mild to moderate pain and contains three active ingredients; paracetamol, codeine and caffeine, that work effectively together by reducing the production of pain-triggering chemical prostaglandins, and mimicking the actions of endorphins.
We always want to ensure that you have access to your preferred treatment and we have contacted you directly to provide further assistance,
Hi Sandra,
Thank you for your recent review.
We normally find that our patients have a good experience using this medication for pain relief, however I am sorry to hear that the product that you have purchased has not been as effective on this occasion, and I would like for us to help you find a way help treat your condition.
Each order that we fulfill has been checked and approved by one of our medical team, and as a CQC-regulated online pharmacy we want to ensure that all medication provided is safe, appropriate, and effective for you, and based on the information provided in your consultation this item appears suitable for the symptoms that you have described.
I would like to reassure you that we use the same suppliers as many of the high street pharmacies and always want to ensure our pricing remains competitive and we have tried to make the pricing on our website as open and transparent as possible, and before any consultations or orders are completed, the item that you select clearly show you the price you are about to pay. All of the treatments provided are brand new when dispatched and therefore our prices are representative across the market.
We are keen to ensure that you have products that are best suited to your needs, therefore a member of our support team has reached out to you directly to provide further assistance.
