Hi Lisa,
Thank you for taking the time to leave a review; I am sorry to hear that this treatment has not fully addressed your condition.
As a regulated UK pharmacy, we use the same suppliers as the main high-street pharmaceutical chains and all the medication dispatched is brand new.
I can see that your order was sent on Monday 26th April on the standard Royal Mail service; with successful delivery on Wednesday 28th April. We have not received any correspondence from you to indicate that you were not sent the correct item.
I have escalated your feedback to our clinical lead for further support and we have reached out to you directly. We look forward to hearing from you.