Hi Michelle
Thank you for getting in touch,
We value all patient feedback so that we can improve our service ensuring that we prescribe safely and effectively.
I am very sorry to see that we were unable on this occasion to fulfil your order, as an online pharmacy we want to provide you with medication with is safe, effective and appropriate, and considering that we are unable to see you in a face to face environment, use a detailed set of clinical guidelines to help.
Unfortunately due to the proximity of your orders, we are currently unable to provide you with a further packet as requested, as we would normally anticipate 32 tablets to last a calendar month at the recommended dosage and we would not want to provide more medication than is safe for us to do.
Should you require a further supply so soon, your GP may be best placed to assist with your symptoms and help manage this accordingly.
Our support team will be in contact with you directly to help resolve this to your satisfaction.
