Hi Peter,
Thank you for sharing your feedback; we always welcome the opportunity to improve our service and product range.
I am sorry to hear that your order was not delivered when you were expecting it to and for any inconvenience, this has caused.
The courier tracking history indicates your order was dispatched on Wednesday 15th December using the Standard Tracked delivery service; the estimated delivery timescale is 2-3 working days potentially 2-4 working days due to local covid restrictions.
I can see that we have previously communicated regarding this order and this case was resolved to your satisfaction as the medication was delivered within this estimated timescale.
You are welcome to reach out to us directly if you have new questions or concerns and we will be happy to assist you further.
