“I can’t comment on the product as yet as delivery was delayed.
However customer service was extremely helpful. It’s not often nowadays you get service like that.
Well done and thank you!!”
Hi Jeanette
Thank you for leaving your review, we love hearing from all of our patients as this helps us develop and improve the service that we provide our patients.
I am very sorry to see that your parcel has not arrived and that this is the first we have heard of this.
If you were able to provide me with a copy of your previous email that was sent, I would be very grateful as this will help me find out what has happened so far, and escalate any issues to our development team to help prevent reoccurrence, as currently I am unable to trace a copy of this.
After checking the tracking information for your parcel I can see that Royal Mail have kept your parcel at the Kirkcaldy Delivery Office ready for collection as per the delivery request which they received.
Our support team have contacted you directly to help ensure you receive your medication as quickly as possible.
