Hi Mark
Firstly I wanted to thank you for choosing our pharmacy to dispense your medication, and we welcome your feedback on the service we provide alongside the success of the item you have purchased, as this lets us know which items to continue providing.
Lyclear 5% Cream is a very popular treatment that we provide, having been rated 4.8 out of 5 by our patients and normally yields very good results.
However, I am sorry to hear that your treatment has not been as effective as anticipated, and want to help you find a suitable medication to relieve your symptoms.
We offer a wide range of medications to treat your symptoms of differing strengths to ensure optimal results.
Our support team have contacted you directly to ensure that you are provided with effective advice and treatment, and our pharmacists will be able to help you decide on an alternative product.