Hi Paula
Thank you for getting in touch,
We love to hear about all of our patient's experiences with us as this helps us to know which products are the most suitable for easing the symptoms reported.
Normally Fybogel is a very popular and effective product, being rated 4.8 out of 5 by our patients.
I am sorry to hear that you have not gotten on with the treatment as successfully as you would have hoped, especially considering that this is your second order and your GP recommended this to you.
We always want our patients to be happy with the treatment they have purchased, and, our support team have contacted you directly to see if there are any alternative products which you may prefer.
