Hi Sarah! Thanks for your feedback. Emails are automatically sent to customers as soon as orders are fulfilled, but sometimes they get caught in spam filters. Please check your spam box as there should be your confirmation emails in there! If that is not the case, please email us at enquiries@surpriseshirts.co.uk. Sorry for the inconvenience.
“Perfect fit! Ordered a large but was supplied an XL due to manufacturer fit, it’s the best. The team were really helpful with queries for postage to Australia. Thanks Rob!”
So sorry to hear that Kelly! We'd love to resolve this issue for you & if you could email us we will happily exchange the shirt. We send out a range of shirts from all around the world & the vast majority of our customers love the fact that they've never heard of the team they recieve.
