“Problems with programming amount of cups and problems with the alarm settings. Coffee machine goes off sometimes with no alarm set. I emailed the company and they never replied.”
Hello Vanessa,
We apologise for the experience you've had with our service. Your satisfaction is important to us, and we appreciate your feedback. I am very sorry to hear you didn't receive a reply when you first contacted us. We would like to learn more about your specific concerns and work towards a resolution. I would appreciate it if you would allow us another chance by contacting our customer support team at support@smarter.am, and we will do our best to address your issues promptly.
Best regards,
Customer Service Team, Smarter.am
“The coffee maker is ok, needs to be able to set keep warm time to 1 hr like most other coffee machines. Also, if paying this much for coffee machine for Australia, wire in the australian plug instead of provided a UK-AUS adapter.”
