“Fitted the camera to a new fridge we had fitted in a new kitchen but did find it difficult to get the camera to stay connected to the wifi on set up.
We find that most of the time the camera works and takes a picture when you open and then close the fridge but a lot of the time the camera drops offline when you close the door.
Once you open the door it has to be open for a good 10-20 seconds for the camera to connect to then take a picture and send it to your phone.
It works in a fashion but I certainly wouldn't rely on it auditing the contents of your fridge.”
Hello Jonathan,
We're sorry to hear about the technical difficulties you've encountered with our product. Our technical support team is here to assist you. Please reach out to them at support@smarter.am, and they will guide you through troubleshooting steps or provide further assistance. We appreciate your understanding and the opportunity to resolve this matter for you.
Best regards,
Customer Service Team, Smarter.am
“This was too difficult to set up as it doesn’t automatically find the 2.4ghz as my other smart gadgets do. Returned the item, having had to chase up the returns label, and it was delivered on 25 March. Still waiting for a refund.”
Hi Zydrunas, Sorry to hear you are having issues with the Fridgecam please can you contact support@smarter.am and they will be able to help you resolve this issue.
“I'm very disappointed with the fridge cam, it drops out of signal and the picture of the fridge does not look anything like advertised. You will only get one or two shelves in a snap. I do not recommend this product.”
Hi Zuzana, Sorry to hear you are having issues with the Fridgecam please can you contact support@smarter.am and they will be able to help you resolve this issue.
“Not great at all. Not used it and this request to review reminded me to request a refund and send it back. Router is next door to kitchen and it wants me to buy an extender just to use it? Ridiculous. Also nowhere does it tell you pre-purchass that you need to split your router to a 2ghz and 5ghz channel. No thank you, I like my router set up the way it is and encouraging people to “contact your ISP to ask them to split it” is embarrassing for what is, in reality, just an indoor camera.”
Hi, Gary sorry to hear you are having issues with the fridge cam. Please can you email support@smarter.am and they will be able to assist you further with the issue?
Thanks
Smarter
