“Aztec runner was as described in terms of look and feel of the product. Had purchased similar before and knew what we were getting - practical not luxurious. Ordered two runners. One was perfect in terms of straightness of cut but the second one was a bit wonky and part of the edge of the runner was out of line. Latter was clearly a manufacturing error and the former a machining error whilst cutting. Have managed to disguise the fact that it isn't straight as too much hassle to return but would have liked two perfect runners given the price paid.”
Thank you for your 4-star rating of our Aztec Green Hallway Carpet Runner.
We appreciate your honest feedback regarding the two runners you ordered and we regret to hear that one was less than perfect, we do apologise for this.
We will certainly ensure this is looked into and necessary steps are taken to improve our products in the future.
Thank you again!
“It seems that anything I buy now has to have persistent follow up and a review written. I don’t like that!
The rug/runner is great but I wish I’d bought a different colour as the green is dark”
“It is perfect, looks very good quality and hard wearing. It arrived rolled up. I unrolled it and laid it wrong way for a couple of hours and when I turned it over it laid lovely and flat. Very pleased”
