Hi,
Thank you for leaving us a review!
We're pleased you're happy with your purchase. However, is there anything we could do differently next time to gain that 5th star?!
We hope to see you again soon.
Thanks again!
Runrug.com.
Hi Matin,
Thank you for your feedback.
I’m really sorry to hear you feel the quality is lacking. We strive to ensure our products meet our customers' expectations, and it's disappointing to hear we fell short in your case.
The material and quality specifications are always provided in the product details, and we would hate for you to feel stuck with something that doesn't satisfy you. Please reach out to us if you'd like to discuss this further, as your satisfaction is important to us - we do offer a free returns service for a full refund, or alternatively we might be able to help find a product quality which is more to your needs!
Thank you.
