“I’m not sure what’s happened recently but my last 3 orders have included bags of brown hay with straw in. Not the usual lovely green stuff my guinea pigs enjoy, they won’t eat the brown stuff. I’m wasting my money here and their hay intake has dropped dramatically because of it.”
Thank you for letting us know, and we’re glad we could resolve the issue over email. We’re really sorry that the last few orders didn’t meet the usual green quality you and your guinea pigs expect. We completely understand how frustrating this must have been and really appreciate your patience while we sorted it
The Pillow Wad Team 🌿🐾
Fantastic to hear you’re happy with the Large Mix & Match! Great quality hay and fast delivery are exactly what we aim for. Thanks for choosing us and we look forward to your next order.
The Pillow Wad Team 🌿🐾
“Excellent quality.
Love the fact that I get to choose which products make up my bundle. I use more meadow hay than Timothy because it’s softer for them to sleep in.”
Hi Joanne,
Thanks so much for your lovely review! We’re thrilled you’re enjoying the Large Mix & Match and that you can tailor it to suit what your buns love.
The Pillow Wad Team 🌿🐾
Thank you! 🌾 We’re so pleased to hear your little ones are enjoying the Farmers Blend, it’s a favourite for many! Delighted you’re happy with the value too. 🐰💛
The Pillow Wad Team 🌿🐾
“Really happy with these products. My piggies love the hay and the eco bedding. It is so much less mess than straw. Great product and the bundle price is fantastic. Delivery is so quick too so you don't have to wait long for your products to arrive”
Thank you so much! We’re thrilled your piggies are enjoying the hay and Eco-Nest, and that you’re finding it less messy than straw. Glad the bundle price and quick delivery are making life easier too! 🐹💛
The Pillow Wad Team 🌿🐾
