Dear Dereck,
Following our investigation with Royal Mail, we have processed a full refund for the missing parcel.
We sincerely apologize for the poor service you experienced with Royal Mail, resulting in the non-delivery of both your original order and the replacement we sent. Please understand that this issue is beyond our control, as we cannot manage parcels once they have left our premises.
Thank you for your understanding.
Kind regards,
My Pharmacy
“Postage charge was good but due to the postal strike it took 3 days but definitely not my pharmacy fault
Services help and everything was they are lovely all rounds and Chloe credit to th company”
