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Hugo & Hudson - Bowtie Collar & Leash Set - LAST ONE - Small Collar (Neck 27 to 37cm) - Leash XS/S - Bow Tie - Key Ring Reviews

1 Rating 1 Reviews
Read Mountain Dog Reviews

About Mountain Dog:

Mountain Dog are proudly the UK's Premier Dog Outfitter.
Established as a home-based business in 2017 when our border collie pup, Denver, joined the family. Since then our business has grown rapidly alongside this fluff ball who still acts as our ambassadog and chief tester of many products.

Today we have now served well over 150,000 customers and our business, whilst still small and family focused, occupies over 5000 square feet and is full of amazing dog products for the active and not so active pup alike.

We are proud to be a leading independent partner of world class brands such as Ruffwear, Dog Copenhagen, Kurgo, Kong, Non-stop dogwear, K9 Sport Sack, Rukka, ChuckIt!, Kong, EzyDog and many more.

These quality brands are all complemented by a full range of dog care accessories and our own brand of food, accessories and treats.

Based in beautiful Northumberland our business sells on-line and at major dog events throughout the country such as Crufts.

Customer service, fast delivery, providing quality items, timely advice and all with a smile is at the heart of everything we do. We dont get it right all the time but this is always our objective.

Be assured we genuinely care, we are a small but experienced team and love to help.

Our Goal: Happy Customers with Delighted Dogs

Visit Product Page

Phone:

01670343010

Email:

bark@mountaindog.uk

Location:

17 Endeavour Park,
Nelson Park West,
Cramlington
Northumberland
NE23 1XA

Ripped on day one, and the stitching is out. I am trying to get a refund, or an exchange to try the product again, in case a oneoff, but NO luck. £80 lost, disgusting, what a joke. STAY CLEAR!!
Helpful Report
Posted 2 years ago
Hi Claire, Thank you for taking the time to leave a review. I can see you first contacted us 3 days ago, and that you received a response from my colleague less than 3 hours later. All information needed to begin your warranty request was provided. We are always happy to help, but we do require the requested information to best help you with this. Our customer services team has reached out to you this morning. All the best, Mountain Dog
Posted 2 years ago