Hello Michelle, sorry to hear about any issues you're having with your kit.
If you're having to recharge and refill it constantly, you may have the wattage set a tad too high. Generally the XLIM 3 Ultra's 1500mAh battery has enough capacity to get most vapers through a solid day of vaping.
In order to save battery, you can also slide down on the main screen to access Eco mode, which should significantly extend your battery's lifespan between charges.
