Hello Catherine,
Thank you for your review. We are really sorry that you had an issue with your product, please email shop@luckies.co.uk with the order details and we can arrange a replacement or refund.
“The map is perfect. I also purchased the magnetic hanger for my scratch map. However, it doesn’t seem to grip the map for long and the map tumbles to the ground. Very disappointed with that. I now have to purchase a frame separately for the map.”