Hi Emmanuel, thank you for your order and for your feedback. We always aim for great products and great service, so it is excellent to hear your thoughts. We look forward to hearing from you again soon.
Hi Demi, thank you for your order and for your feedback. We always aim for great products and great service, so it is excellent to hear your thoughts. We look forward to hearing from you again soon.
Hi Angela, thank you for your order and for your feedback. We always aim for great products and great service, so it is excellent to hear your thoughts. We look forward to hearing from you again soon.
“This order wasn’t as efficient as my previous one. Purchased almost 2 weeks ago and still haven’t received it . I had to contact customer service myself to find out what was the issue as no on emailed to say what was going on . Awaiting delivery”
Hi Christine, thank you for your order and for your feedback. Please accept our apologies for the delay in receiving your order. Our customer service assistant Marina has looked into this for you and had found that our couriers have sadly managed to misplace your order and neglected to inform us. A replacement barrel shall be dispatched as soon as possible for you, and Marina will be in touch when you can expect delivery.
Apologies once again for the lack of communication. We look forward to an opportunity to make this up to you in the future.
Hi Christine, thank you for your order and for your feedback. We try to make shopping with us as easy as possible, as we know how online shopping can sometimes be a hassle! We look forward to hearing from you again soon.