“Complained and the company wasnt aware they sold that product.
The product only seems to allow work at over a metre and doesnt allow the based to put on lower than that.”
Hi James, thank you for your email and order. I have tried calling, but your number was engaged.
Firstly, I am very sorry for the misunderstanding from Lewis, this is something I will discuss with him.
You are correct, this platform is not adjustable and is a 2-Metre work platform, so the good news is you are not doing anything wrong with the product.
Please let me know how you would like to proceed?
Also, if you have any advice on how we can make it clearer on the listing below that the height is 2m only, that would be most helpful.
https://www.kingfisherdirect.co.uk/2-metre-aluminium-folding-work-platform
Thank you for being so understanding, and I am looking forward to hearing from you again soon.
