“I feel I am unable to review this product as I am yet to receive it. Tracking says it should have been delivered 14/01/2023 and the DHL site is not very helpful. Please look into this matter and advise me if the outcome.”
Hi Paul, thank you for your order and for your feedback. Please accept our apologies for the delay in receiving your order.
Our sales manager has contacted our couriers, and it is apparent that your product has sadly been lost or misplaced by DHL.
We shall be dispatching a replacement unit today and this should be with you within 1-2 working days. Apologies again for any issues this delay may have caused. We look forward to hearing your thoughts on your product soon.