Loft Hatch Range 560 x 760mm Hinged Reviews

4.7 Rating 156 Reviews

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Phone:

01937325325

Email:

enquiries@jupiterblue.co.uk

Location:

Tockwith, North Yorkshire,
Tockwith
North Yorkshire
YO26 7QF

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“Perfect service. High quality perfect replacement for existing loft hatch”

3 Helpful Report

Posted 5 months ago

Hi Ian, Thank you for your 5-star review! We're thrilled to hear that you're pleased with the quality of your PD35 Loft Hatch and it is a perfect replacement. Best regards, Jupiter Blue Ltd Customer Support

Posted 5 months ago

“Speedy delivery and good hatch.would be 5 star with a pole to open but modified our old one so hey ho away we go.”

2 Helpful Report

Posted 6 months ago

Hi John, Thank you for your review! It’s great to hear that you had speedy delivery and are pleased with the loft hatch you ordered. Thank you for choosing Jupiter Blue Ltd! Best regards, Jupiter Blue Ltd Customer Support

Posted 6 months ago

“Arrived on time and fits perfect.”

1 Helpful Report

Posted 8 months ago

Hi John, Thank you for your 5 star review! We're delighted to hear that your Loft Hatch arrived on time and fits perfectly. Your feedback is greatly appreciated! Best regards, Jupiter Blue Ltd Customer Support

Posted 8 months ago

STEPHEN EARP

Verified Reviewer

“Very good service and product. Thank you”

1 Helpful Report

Posted 8 months ago

Hi Stephen, Thank you for your review! We're so pleased to hear that you found both our service and product to be very good. Thanks for choosing Jupiter Blue Ltd! Best regards, Jupiter Blue Ltd Customer Support

Posted 8 months ago

Bruce Edwin Lowis

Verified Reviewer

“I perfect replacement which sets off the landing. Easy to fix in place even for a 78 year old. Will certainly recommend this product”

1 Helpful Report

Posted 8 months ago

Hi Bruce, Thank you for your review! We're thrilled to hear that the Loft Hatch is a perfect replacement and that it enhances your landing beautifully. It's great to know that installation was straightforward for you, and we appreciate your recommendation. Thank you for choosing us! Best regards, Jupiter Blue Ltd Customer Support

Posted 8 months ago

“To be honest, I'm going to have to replace it with a better one at some point. I selected the thickest foam and the loft hatch didn't even close with the largest foam set in, and I've had to hack away at it with a bread knife so I can actually fit it and close it. I know it was cheap, but there's cheap and good value, then there's cheap cheap. This is so cheap it's just some plastic glued to some polystyrine. I honestly expected something a little neater, and at least expected it to open/close without hacking away at it with a bread knife lol. It looks so awful, will be replacing it with a custom one at some point soon. Edit: After some chat, they were very helpful and nice about the issues and have fixed them so all is good. I think they might have sent me a dodgy one by accident.”

1 Helpful Report

Posted 8 months ago

Good afternoon, Thank you for your comments. We’re sorry to hear that you are experiencing an issue with the loft hatch you purchased. We wish you had contacted us earlier when you first received the loft hatch so we could have helped you address the difficulties with closing the door right away or replaced if it was faulty. Please could you send a video showing the issue with the loft hatch? Our design aims to ensure the door closes effectively, even with the insulation in place. Best regards, Jupiter Blue Ltd Customer Support

Posted 8 months ago

“Excellent customer service - thanks”

Helpful Report

Posted 8 months ago

Hi Paul, Thank you so much for the 5-star review! We're thrilled to hear that you experienced excellent customer service. Your satisfaction means a lot to us! Best regards, Jupiter Blue Ltd Customer Support

Posted 8 months ago

Richard Harrop

Verified Reviewer

“Excellent quality product easy to fit”

Helpful Report

Posted 8 months ago

Hi Richard, Thank you for the 5-star review! We're thrilled to hear that you found the quality of the loft hatch to be excellent and the installation was easy. Thank you for choosing Jupiter Blue Ltd! Best regards, Jupiter Blue Ltd Customer Support

Posted 8 months ago