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5G! 3GB Data, Unlimited Calls and Texts (3 months) Reviews

4.3 Rating 4 Reviews
Read IQ Mobile Ltd Reviews

About IQ Mobile Ltd:

Thank you for your interest in IQ Mobile. IQ Mobile is the Intelligent Mobile Network focused on providing good value SIM only deals on the UK's largest and fasted 4G network.

IQ Mobile is owned and operated by Peter Gradwell, a leading UK telecoms entrepreneur. His first business, Gradwell Communications, was founded in 1998 whilst at University in Aberystwyth and provides Cloud Telephony to over 20,000 UK small businesses.

In April 2020, Peter took over IQ Mobile, with a vision for a new type of mobile phone service that combines a high quality network, good value for money and a compelling offering that recognises the new more flexible, mobile way of working that so many of us are used too - but where we can also have a single phone device that respects our work/life balance.

Throughout 2020 and into 2021, we will be focused on innovating in the business mobile sector, adding Wifi Calling, 5G, Mobile Call Recording and other business class telephony features that the mobile world has long been looking for.

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Phone:

01225 588 101

Location:

Unit 1.01, Newark Works,
2 Foundry Lane,
Bath
Bath and North East Somerset
BA2 3GZ

It’s early days yet but so far I’m very happy with iQ. Porting my number was painless, I’m getting good reception plus WiFi calling, which is a big improvement on what I had before. The real test is how they perform when you need assistance: There was a problem with my mobile data but I was able to contact iQ on WhatsApp at 6pm on a Friday and get it sorted immediately (thanks James) – that’s impressive!
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I am pleased with my move from Sky to IQ Mobile. The customer support is second to none. One point I would make is that it seems to be standard practice for IQ Mobile NOT to add the data allowance to the sim card until the customer rings up and asks where it is. I found this annoying.
1 Helpful Report
No customer service to assist with or adjust subscription.
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After Royal Snail's Tracked24 delivery service failed completely, IQ quickly sent a replacement by an alternative courier. IQ support quickly adjusted the contract change to the new SIM, and the PAC process happened on time.
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