“The Air Freshener is very well designed for what it's objective is, to hide a camera. Siting it where you would expect to see an air freshener and job done. No problem connecting to wi-fi, vvery good picture quality although no so good at night therefore you rely more on motion sensor and alarm.”
Dear Fred,Thank you so much for awarding our Air Freshener Camera with a 5-star rating! We truly appreciate your positive feedback. We're please to hear that you find the design of the camera well-suited for its purpose of discreetly hiding within an air freshener. Your mention of the easy Wi-Fi connection and the good picture quality . We understand that the camera might not perform as well in low-light situations,but these are really designed for normal lighting conditions..
Once again, we sincerely appreciate your support and for choosing our Air Freshener Camera. If you have any further questions or need assistance, please feel free to reach out. We strive to provide excellent products and customer service.
Best Regards,
Phil
Hi Judith
Rather than start with giving us a negative review would it not have been more reasonable to have contacted our support team so we can sort it out for you.
If the WiFi is not showing it generally means that it is still set up to a router.
You purchased this last November, if you have left it with a flat battery since then it may have damaged the battery.
As this is still in warranty we can still go through it with you or if necessary replace the unit, all you need to do is give us a call or an e-mail.
Regards
Phil
“Excellent Product, works as described and plenty of telephone tech support when I had a few problems, being a technophobe this was a great Help.
Would recommend to anyone.”
Hello Sergio
The return policy requires the customer to fill a returns form out which we provide over email to insert it into the parcel with the item they are returning. If customers don't have a printer we always recommend them popping a note inside the parcel with their details so we know who the parcel belongs to.
Regards
Eyetek Support Team
