This highly sensitive wall contact amplifier and microphone can listen to conversations through up to 30cm of solid concrete, walls, windows and concrete/steel floors such as found in many flats.
“Bought a through wall listener but only when you have bought it does the information you that it’s not really suitable for cavity walls which is absolutely correct as only could hear white noise and could hear more just stood next to the wall.
Also not the same device received as advertised so the brief instructions sent wasn’t correct.
I will be seeking a refund for the £174 paid for this useless device.”
Dear Yvonne,
We appreciate your feedback and would like to address your concerns. We are sorry to hear that you are dissatisfied with your purchase, and we understand your frustration, but I do feel you are being a little harsh on both the product and our company with the 1-star reviews for each. If you are not entirely satisfied with your purchase, please don't hesitate to contact us. We are committed to providing assistance and, if necessary, offering a full refund. We will also send you a returns form via email to streamline the process. Our goal is to ensure your satisfaction, and we would have appreciated the opportunity to address your concerns before receiving a negative review.
The unit you received is an updated model, which may differ in colour from the one advertised, now being black instead of silver. The instructions provided still apply to this new version, and we will promptly update the web image to reflect the colour change.
It's important to note that the instructions specify that the product may not work as effectively on hollow walls. If you can hear sounds while standing next to the wall, the microphone is designed to pick up these sounds and amplify them. Additionally, there are alternative methods for using the device through cavity walls, which may enhance its performance in certain situations.
We value your feedback and are here to assist you in any way we can and we'll do our best to ensure your satisfaction with your purchase.
Best regards
Phil Stevens
Director
“It does what it says which is great for my line of work. It's a quality item apart from the headphones supplied. I purchased other headphones which has improved this device to a very satisfactory standard. It has many uses depending what you need to use it for. You get used to tweaking it as you go along. An excellent addition to my kit. It's also useful to listen to your heart beating and smoothness of breathing. Very very good and highly useful.”
“Great product works well shipped out very quickly a little bit on the expensive side though considering the low quality earphones that came with the device”
“Arrived with the wrong headphones, tuning knob twisted off , expected quality for the price it cost , they said they would send out headphones that fit still waiting after four days , dissatisfied all round!!!!”
