Hi Wayne,
I’m sorry to hear that you feel this way about your purchase. It’s disappointing when a product doesn’t meet expectations.
It seems unusual thing to do binning a product as you have up to 14 days to return the item for a full refund. Most of our customers reach out to us first, allowing us the opportunity to resolve any issues to their satisfaction.
If you'd like, one of our support team members can give you a call to assist further. Simply email us at sales@eyetek.co.uk or call us at 01332 280887 during office hours.
Best Regards
Eyetek Support.
Best regards,
Phil Stevens
Director
