Hi Charlotte,
Thank you for your review and sorry to hear your item never got to you.
I can see from our system that your Jumper was lost in the post and then subsequently reshipped to you, so hopefully, you have it now.
We will feed this back to the packing team and our delivery providers to ensure this does not happen again in the future. So sorry again for the inconvenience caused. Please reach out again if you need anything further.
“Fits perfectly, such a lovely quality to the sweater and to the personalisation. I adore the retro Father Christmas artwork and hope it carries on for lots of years as it’s perfection!”
