“Product not as described
Product was stated to be wood but turned out to be imitation wood in hard plastic. That didn't get me too badly - what really irritated me is that they dismissed the customer as being ignorant, and did nothing to amend the problem”
We are sorry you have chosen to leave a 1-star review but as we explained in our email correspondence with you previously, the product is 100% wood. At no point did we dismiss you as being ignorant, on the contrary our customer service staff were extremely patient, professional and helpful despite provocation.
