“Very unhappy my goods never arrived and courier reported they had been signed when no one was home. Poor customer services and no refund or replacement”
Hi Lynda, thank you for your order and for your feedback. Our customer service colleague Marina has looked into this and has found that the couriers had received a request to divert your parcel to a local parcel shop. This was delivered to them on the 15th and then later collected on the 20th of January according to their tracking.
Marina has emailed to confirm these details, if you are able to respond to her there we shall do our best to assist.
We hope to be able to resolve this for you with your help soon. Thank you again.
Hi Barry, thank you for your order and for your feedback. We're glad to hear that your cans didn't disappoint, and look forward to hearing from you again soon.
Hi Thomas, thank you for your order and for your feedback. We always aim for great service and great products, so it is brilliant to hear your thoughts. We look forward to hearing from you again soon.
