Good morning,
Thank you for leaving us a lovely 5 star review. It's great to hear our customers are happy with the value of the items we offer!
Kind regards,
Elise.
Hi Richard!
Thanks so much for the 5 star review! We are delighted to know you like these and the value! Thanks again!
Kind Regards
Customer Service
Tile Giant
“Bought this adhesive failed miserably tiles didn't bond to backer boards. Adhesive didn't set and some tiles fell off having to redo them with powder mix instead. Have read revues on other websites many people had same issues. It would appear when you buy this adhesive it either works or it doesn't as most people happy with it. I personally will be sticking with powder mix in future I was only tiling with small tiles so drying of adhesive should have been good.”
Hi Nigel
Thanks for telling us about this. We’re really sorry to hear you’ve had a poor experience with us. We shall complete a thorough and detailed investigation to enable us to improve our customer experience.
If you’d like to discuss this further or have any additional queries please email us at customerservice@tilegiant.co.uk
Kind Regards,
Customer Service
Tile Giant
