Hi Jennifer
Thanks for telling us about your experience shopping with us. We’re really sorry to hear this fell below your expectations. We would like to complete a full investigation to enable us to improve our customer service.
Therefore if you’d like to discuss this further or have any additional information you would like to give us. Then please email us at customerservice@tilegiant.co.uk
Kind Regards,
Tile Giant
Customer Service
“I picked up the mosaic tiles I ordered no problem - I also wanted to have a look at some metro tiles but they didn’t have the size I needed. I then went to Al Murad who were extremely rude - decided to go with the bigger tile anyway (which Al Murad had in stock too) but I purposely drove back to Tile Giant to buy them from there as Paul was so helpful! Great personal service and really helpful with some other bits I needed - so thank you so much!”
