“Looks great when it's just down but it's only a couple of weeks and every leaf and bit of bird poop seems to stain the tiles so I am constantly scrubbing them! Unfortunately some of the leaf stains just wont come out so quite disappointed. We have had a large area tiled too so not sure what we are going to do.”
“Tiles arrived on pallets. but only 1 old dodgy pallet truck for the offload. Delivery driver could not have been more helpful. But as it was just a pallet truck the pallets could not be taken up my drive due to a slight incline. I suggest a Hiab or Moffet style forklift on future deliveries. I spend all weekend breaking out the tiles and manually taking them to back garden.”
Hi Craig!
Thanks for telling us about your experience shopping with us. We’re really sorry to hear this fell below your expectations. We would like to complete a full investigation to enable us to improve our customer service.
Therefore if you’d like to discuss this further or have any additional information you would like to give us. Then please email us at customerservice@tilegiant.co.uk
Kind Regards,
Tile Giant
Customer Service