“Fell in love with these tiles as soon as I walked into the store. They are so, so nice! The lighting you have in your room will greatly impact the overall look of these tiles so something to bare in mind! If you're on the fence about purchasing, I definitely recommend them. They are expensive compared to other tiles but they also look expensive ;) I was worried they would be too brittle from reading other reviews but I asked my tiler his thoughts on them and he had no issues whatsoever.”
“Almost Impossible to cut, easily the worse tiles I’ve ever cut and I’m a full time tiler!
Even cracked one by putting a suction cup onto it!
For a porcelain tile at almost £70 retail avoid at all costs!!
Even worse customer service!”
Good Morning
Thank you for your review,
Sorry that you have had a bad experience with our staff and our products, if you would like to get in touch via email to customerservice@tilegiant.co.uk we will have a look at your issue for you
Many Thanks
Gareth Jones
“I have used many different tiles, porcelain and ceramic, but these have me beaten. They look good but are soooooo temperamental to try and cut. I even dumped my old cutter and bought a new top of the range one. That was when I realised that it wasn't the old cutter or me. The tiles are very brittle and cut randomly. Getting a good, straight cut was in the lap of the gods every time. Sometimes perfect and then the next would be way off with the line running to one side or the other. The job has doubled in price as I have had to replace so many tiles at more than £22 each and I'm still not finished! My confidence has been shattered, I am seriously thinking of taking them all up and starting again with a completely different tile. Or forget tiles completely and go for laminate.”
Good Morning ,
Thanks for telling us about this. We’re really sorry to hear you’ve had a poor experience with us. We shall complete a thorough and detailed investigation on these tiles,
If you’d like to discuss this further or have any additional queries please email us at customerservice@tilegiant.co.uk
Kind Regards,
Gareth Jones
Customer Service
