“When I picked my tiles up some boxes were split open. Despite assurances that the tiles had been checked broken tiles were clearly visible. A shame because shop staff were very helpful and the tiles just what I was looking for at a reasonable price.”
HI Gillian
Thanks for telling us about this. We’re really sorry to hear you’ve had a poor experience with us. We shall complete a thorough and detailed investigation to enable us to improve our customer experience.
If you’d like to discuss this further or have any additional queries please email us at
Kind Regards
Customer Service
Tile Giant
“Bought online after seeing in branch. Nice quality tiles, store assistant was very helpful, recommended matching grout also. Easy process ordering online and collecting from local branch. Will use Tile Giant again.”
Hi there!
Thank you so much for the 5 star review! We are happy to hear you've had such a positive shopping experience and easy ordering process! This is music to our ears! Thanks again! We really do appreciate this!
Kind Regards
Customer Service
Tile Giant
