“Fit is fine. After 4 months I had a free replacement because the elastic on the heal support had become unstitched. The replacement pair have lasted 10 months and same thing has happened. Seems like a sticking design or quality control issue.”
Hi Andy, thanks for your review. We're sorry to hear that you've had the same issue with your replacement slippers. If you'd like to discuss this further, please get in touch with our customer care team at customer.services@moshulu.co.uk. Thanks
“Comfortable slippers and really sturdy, but my big toe has worn a hole in the felt within 6 months. Same thing happened with my first pair, although I’d had them much longer.”
HI Xander, thanks for your review. We're sorry to hear of the issue you've had with your Matmi slippers.
If you'd like to discuss this further, please get in touch with our customer care team at customer.services@moshulu.co.uk. Thanks
“Just got another identical pair of these. My old ones at 2 years old are getting worn out. They are super comfy , nice and grippy and look ace. I love them.”
“I was never too sure about having slippers with the elasticated heel cup, but now I find them ideal.
These slippers are really good quality and very comfortable, with or without socks.”
“These are very comfy if you go barefoot, but no good if you have socks on as they are very tight, a size 9 is just right, my only problem I can see if the majority of people have a big toe that turns up slightly so I’m hoping that the material will be fit for purpose and not ware a hole in them, something to think about?”
“Lovely comfortable slippers and great colours to choose from, really pleased with them. Had them for just under a week now, just a shame I missed out on the 20% Sale.”
“Thought i'd update my MichaelC 2 star review to 5 star. I did call customer services and my concern was understood and easily remedied, getting a straight exchange at no additional return and new delivery cost to myself. The size 11 is now perfect, great outcome, very happy!”
