“Cheap nasty fur inside and not same as shown in pictures. Also massive and lm a 7 but need a 6 in these so sending back but won't re order as not like pictures.”
“Had these for Xmas. The fur in them is not good quality and was crushed within week. Sizing is way oversized. Ordered 7, then a 6. The latter is still too big and can only wear with thick socks. The other most disappointing aspect is once scuffed they are scuffed. Only had 2 months and they look awful. The dark purple is surface only. Bought at full price too ! :-(”
Hi Sally, thank you for your review. We're sorry to hear of the issue you've had with the Swale wellies. If you'd like to discuss this further, please get in touch with our customer care team at customer.services@moshulu.co.uk, including an image of the scuff. Thanks
“I received my Swale wellies today. I was really looking forward to the delivery. However the sizing is bizarre. Size 7 The left was a perfect fit the right is way bigger.
Can you give me an explanation and what I should do.”
Hi Angie,
Thanks for your review. We're sorry to hear of the issue you've had with the fit of the Swale wellies. If you'd like to discuss this further, please get in touch with our customer care team at customer.services@moshulu.co.uk. Thanks
“The boot is very well made however, sizing is completely wrong! I am a 7 so bought a size 7! They are enormous! Stupidity on my part I didn’t keep the box so couldn’t send them back! I then ordered the 6.5 and still enormous! To the point I cannot walk properly in them! Please sort you sizing out as these are quite expensive!!! Not a happy customer”
Hi Rebecca, the sizing issue you'd had with these wellies is an issue we are aware of, and has now been resolved, so that all of these wellies are now true to size. Please get in touch with our customer care team so they can advise you further about making an exchange. They can be contacted at customer.services@moshulu.co.uk. Thank you
“I love these boots BUT they seem to come up rather large. I ordered a size 40 (I'm usually 39/40) and I have to wear really thick socks to enable me to walk in them. As a result my feet get rather hot. I am tempted to order the smaller size as they are solid, hard wearing and comfortable.”
Hi Vicky, the sizing issue you'd had with these wellies is an issue we are aware of, and has now been resolved, so that all of these wellies are now true to size. Please get in touch with our customer care team so they can advise you further about making an exchange. They can be contacted at customer.services@moshulu.co.uk. Thank you
“I bought these boots online in Indigo Floral. I am in between sizes (7.5) and I usually take an 8 in a boot or trainer, but unfortunately the 8 was too big, both in length and width. I could probably get away with a 7. The boot is well made. It is sturdy and attractive with a cosy lining and nice motif on the outside. I look forward to getting the 7 and hopefully it will fit.”
Hi Maggie, the sizing issue you'd had with these wellies is an issue we are aware of, and has now been resolved, so that all of these wellies are now true to size. Please get in touch with our customer care team if you weren't happy with the size 7 and we apologise for any inconvenience. They can be contacted at customer.services@moshulu.co.uk. Thank you
