“I bought these boots 6 weeks ago and really like them! Love the zips for ease and they are comfortable and look good with different outfits. However, the soles were a terrible quality, they quickly became damaged around the heels of both boots, with bits peeling off etc. People would notice and tell me my boots were falling apart! I'm hoping it was a random bad pair, and I have to say I'm very impressed with the customer service as I was able to take them back to the store and get a new pair. Lots of good reviews and staff in store saying these are a best seller. So, I'm now wearing in my new pair and hoping the soles will be durable.”
Sorry to hear of the issue you've had with your boots Katie; this certainly doesn't sound quite right to us, so we hope that your replacement pair deliver the smile we promise. Naturally if you have any further issues then please don't hesitate to get in touch with our Customer Care team, or return to your local store, who would be happy to help however they can. Our Customer Care team can be reached on 01404 510440 or via customer.services@moshulu.co.uk
“Beautiful comfy boots which are smart but casual and versitile - they look good with trousers and dress. Lovely soft leather with a gorgeous lining. I had them in indigo which is a beautiful dark navy.”
“I had my eyes on these boots for a few weeks before trying them on. They are really stylish and having the suede side-panels, makes them just that bit different . I chose the indigo colour which will look good with most things. The two zips are a brilliant addition, making them so much easier to put on and off and itmeans the laces don't need to be repeatedly re-tied each time. Normally i am a size 41/2 but bought a size 5 to allow for thicker socks as the weather cools. Fabulous”
“Love moshulu boots and these are no exception. Beautiful teal colour that goes with so many colours. Lots of lovely details and comfy straight out of the box. Look great with skirts and jeans. Another winner”
“I loved my green boots. I love the colour and I really did smile when I opened the box but the soles have worn very quickly, the toes have scuffed and nicked easily and the leather strips around the heels are coming away. All this after only wearing a dozen or so times “for best”. My previous Moshulu boots are still going strong after 3 + years”
