“Over the years I've ordered about eight pairs of these and the design has changed slightly several times. I've recently ordered for Christmas 2020 and feel the size is slightly smaller/tighter than in previous years. I'm usually a 5.5 so always order a 6 And have been very comfortable. This year I only just seem to fit in the 6 and will have to wear thin socks as the length is tight, not so forgiving as previous years I've purchased. Also the stitching design has changed again. Overall they don't seem as substantial and feel slightly inferior quality to previous purchases. I still like them, but may not purchase again next year. They just don't seem quite as well made to me and have come up smaller this time.”
Thanks for your feedback Jacqui, we're sorry to hear that this purchase failed to deliver the usual smile. Please do get in touch with our Customer Care team, who are here to offer the best advice, and I'm sure they'll be able to find a way to help. You can catch them on customer.services@moshulu.co.uk or over the phone on 01404 510440, option 2, lines open 9am-5pm Mon-Fri.
Moshulu Customer Care Team
“First time buyer from Moshulu after having slipper envy of my friend who has been wearing Moshulu slippers for years. So pleased with my purchase, so warm, cosy and look expensive. Ordered two sizes just incase, so now know what size I need for future purchases. Plan to buy another colour soon.”
“I decided to treat myself to new slippers for Christmas. These are perfect for me, comfy, excellent quality and very stylish. They were delivered quickly and beautifully packaged.”
“My second pair - so glad Moshulu don't change designs for the sake of it as these are absolutely perfect. Comfortable, warm and easy to get on/off. They are on my feet for most of the day (unless I'm going out) and I love them. Thank you, Moshulu!”
