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Phone:

333 016 4134

Email:

help@facetheory.com

Location:

The Old Town Hall, Bacup Road,
Spinning Point,
Rossendale
Lancashire
BB4 7LY

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“I have dry sensitive skin but this felt too oily and made me break out, I generaly don't have acne or spot prone skin, so my skins reaction to this product was not normal. It also caused my skin to sting and itch. I am happy with the way facetheory handled my issue, I was able to return the product with ease and I love all my other purchases. But this particular product was just a big No.”

1 Helpful Report

Posted 5 years ago

“The melting balm feels good, but makes my skin very shiny!”

1 Helpful Report

Posted 5 years ago

“I would give this 0 stars if I could. I broke out in spots n my face, shoulders and neck within 24 hours of using it. Coincidentally they are the only places I put it and no spots anywhere else. It’s oily, sticky, gloopy, doesn’t sink in and the oil seeps out of the bottle no matter how tight you close it. I’m so upset I wasted my money and I’m left with horrendous skin as the spots are taking an age to heal up. More like blisters actually. Avoid this product at all costs. I’m left with an expensive bottle of oily, spot ensuring gloop and no sun factor that is usable for my face. Face theory, I should be getting a refund as it’s no fit for purpose.”

Helpful Report

Posted 5 years ago

Hi Edwina Sorry to hear this Edwina. We have a 365 day guarantee on all products - we'll process a refund for you tomorrow. jamie

Posted 5 years ago

“It sinks in after being left for a bit. It does leave a sheen but I like the dewy look so perfect for me!”

1 Helpful Report

Posted 5 years ago

“Light and easy to apply love it”

Helpful Report

Posted 5 years ago

“I really struggle with sun cream especially with it irritating my eyes, even the top end products - but this so far has been great, it is very light and you don’t notice it on your face, and is easy to reapply. Good value too!”

Helpful Report

Posted 5 years ago

“Protects skin really well and you only need a very small amount. I have oily combination skin, sometimes acne prone so have to be careful with spfs, this is great and doesn’t cause me to breakout at all”

1 Helpful Report

Posted 5 years ago

“I love this. I find so many sun cream products drying and contesting. The balm consistency is so lovely and feels nourishing as it melts in to your skin. No sun damage either!”

Helpful Report

Posted 5 years ago